Adopting A Dress Code


Wednesday, April 19, 2017 | Deb Hunt
One of the ways a salon or spa owner can improve the environment for the client is to implement a Dress Code. Having a consistent look and style in the clothing your team wears goes a long ways to enhancing the client experience! We understand that A Dress Code can be tough to create and eve Read More...

Heart’s Desire


Wednesday, April 12, 2017 | Deb Hunt
According to Merriam-Webster dictionary Heart’s Desire means something someone wants very much. Many salon and spa owners we have coached over the years started their own business because owning their own Salon or Spa was their Heart’s Desire. And most because they wanted the lifestyle owning yo Read More...

Employee vs Renter - A Free Tool To Help You Analyze this topic


Tuesday, March 28, 2017 | Deb Hunt
It seems every Salon owner we talk to at some point has considered whether they should be an Employee or Renter based business. This can be a very complicated issue, and what is the right decision for some Salons is wrong for others. It is not a “one size fits all” topic! And we  Read More...

Do Not Wait To Ask For Help


Wednesday, March 22, 2017 | Deb Hunt
If you were swimming in a lake and you took in a gulp of water and felt yourself begin to struggle to stay afloat… how long would you wait to scream out for help? It is always a heart breaking call for us when we are talking to a Salon or Spa owner who has been struggling to stay &ldq Read More...

Teach Your Technicians Every Day


Thursday, February 16, 2017 | Deb Hunt
If you want to hire and retain quality Technicians you must have a great Education program. And you also need to look for ways to Teach Your Technicians Every Day! If you think that a Quality Team comes from a "set it and forget it" mentality you will suffer with poor recruits and high turnover Read More...

How Many Hats Are You Wearing


Tuesday, February 14, 2017 | Deb Hunt
Business Owners wear a lot of Hats... The Manager Hat The Finance Hat The Operations Hat The Teacher Hat The Leader Hat And Many Many More Hats! And Salon Owners often wear The Service Provider Hat too, as they still work behind the chair! In coaching our clients one of th Read More...